Privacy Policy
Last updated: January 28, 2026
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions
This information may include:
- Name, email address, and phone number
- Payment and billing information
- Shipping address
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you confirmations and updates
- Respond to your inquiries and provide support
- Send marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third parties who help us operate our business (payment processors, shipping carriers)
- Business partners: With your consent, we may share information with trusted partners
- Legal requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
- Data portability
To exercise these rights, please contact us at privacy@nosonair.com
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services
- Display personalized content
You can control cookies through your browser settings.
7. Third-Party Services
Our website may integrate with third-party services, including:
- Payment processors (Stripe, PayPal)
- Analytics tools (Google Analytics)
- Social media platforms
These services have their own privacy policies. We encourage you to review them.
8. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: privacy@nosonair.com
- Address: Noson Limited, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong (Business Registration No.: 79435484)